Patient Billing

Patient Billing That Protects
the Patient Relationship

Fertility patients are going through one of the most emotionally and financially stressful experiences of their lives. How you bill them matters. Our patient billing approach is clear, accurate, and compassionate.

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Plain-Language Statements

Patient statements written in clear language — not billing jargon — with a breakdown of what was billed, what insurance paid, and what remains.

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Payment Plan Support

We help set up and manage patient payment arrangements so your front office isn't handling collection conversations.

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Patient Balance Support

When patients call with questions about their bill, they reach a billing specialist who can explain fertility coverage details — not a general call center.

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Coordination of Benefits

We verify and apply COB correctly across primary and secondary insurers so patients aren't billed for amounts their secondary plan should cover.

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Financial Counseling Integration

We work alongside your financial counselors to ensure estimates match what's billed and patients understand their responsibility before treatment begins.

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Balance Accuracy Review

Before sending patient statements, we audit balances against EOBs to catch any posting errors — reducing disputes and re-statements.

Better patient billing starts with a free audit

We'll review your current patient billing workflow and identify where statements, collections, and patient communication can be improved.

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